Customer Experience Coordinator (CXC)

OES Global Inc. | Pompano Beach, Florida | Onsite

At OES Global, our core values are the foundation of everything we do: Legendary Customer Service, Find A Way, Blameless Problem Solving, Friendliness and Warmth, and Celebrate Success.

We are hiring an entry-level Customer Experience Coordinator to join our growing team. This role is a great stepping stone to a long-term career at OES Global and an ideal opportunity for someone eager to learn, grow, and advance within a values-driven organization.

This is not a call center role.

Our Customer Experience Coordinators are trusted team members who work closely with customers, internal teams, and leadership to deliver thoughtful, high-quality support. We are looking for motivated, high-potential individuals who want to build real skills and grow with us.

What You’ll Do

• Deliver Legendary Customer Service via phone, email, and chat from our Pompano Beach, Florida office
• Approach challenges with a Find A Way mindset to support customer needs and exceed expectations
• Resolve issues using Blameless Problem Solving, focusing on solutions and teamwork
• Build strong customer relationships through Friendliness and Warmth in every interaction
• Proactively follow up with customers and support orders, quotes, and shipping coordination
• Maintain accurate CRM records and support team goals, celebrating wins along the way

What We’re Looking For

• Entry-level candidates encouraged to apply
• Experience in hospitality, customer service, or office environments is a strong plus
• Excellent communication and problem-solving skills
• A positive, team-oriented attitude aligned with our core values
• Strong organization, follow-up, and attention to detail
• Comfort learning new systems and processes
• Genuine interest in building a long-term career

Why OES Global

• Promote-from-within culture with real growth opportunities
• Dog-friendly office
• Fun Fridays, lunch and learns, and team-building activities
• Strong give-back culture supporting community philanthropy
• Team-based bonuses that reward collaboration and shared success
• Leadership that invests in training, mentorship, and development

Ready to Get Started?

If you are early in your career, eager to learn, and excited to grow within a company that values people and teamwork, we would love to hear from you.

Please submit your resume and a brief cover letter sharing why you would be a great fit.

At OES Global, we believe great careers start with great opportunities. Apply today